The Every Inch guarantee · Est. 2016
Redo It.Repair It.Refund It.
“If you’re not happy with our work, tell us. We’ll make it right immediately. We’ll return to readdress any areas of concern at no additional charge. If there is ever any damage caused by our work, we will repair or replace it. And if you aren’t completely satisfied with our service, we’ll issue a complete refund.”
That is the full text, as OCD HOME writes it. Below, each of the three promises gets its own band so you can see exactly what it means before you book a cleaning with us.
$0 additional charge
Redo It.
“If you’re not happy with our work, tell us. We’ll make it right immediately.”
You tell us which area bothers you, and we return to readdress those areas of concern at no additional charge. The Every Inch name is meant literally: the guarantee covers the whole floor, not just the middle of it.
Repair or replace
Repair It.
“If there is ever any damage caused by our work, we will repair or replace it.”
Damage is a different thing from disappointment, so it gets its own promise. If something in your home is harmed by our cleaning, we fix it or we replace it. That is why we assess your surfaces before we start and confirm the exact treatment for each one.
Licensed and insured, family owned and operated.
100% satisfaction
Refund It.
“And if you aren’t completely satisfied with our service, we’ll issue a complete refund.”
This is the last step and the plainest one. Tell us, give us the chance to make it right, and if you are still not satisfied, the money goes back. Reviewers describe it in their own words: “They didn’t cut corners and stood by their work.” That is Chasity Huntley, on Google, and you can read eleven more on the About page.
2 limits, said up front
What cleaning cannot promise
Stain removal can’t be guaranteed, and wear, fading and dye loss can’t be reversed by cleaning.
A stain that has been in a fiber for years may lift completely or only partly, and nobody can know until the fiber is in front of them. Worn pile and faded color are changes to the material itself. That is why the technician looks at your surfaces before the work starts, and why you hear it from us first rather than after the invoice.
Mon to Sat, 9 AM to 7 PM
Book it knowing it is backed
See what each surface costs on services and prices, meet the family behind the company on About, or send us a message with your questions. Prefer to talk? Call or text (949) 979-5799. Every appointment has a $250 job minimum.